Built to last. Backed for life.

1. Limited Lifetime Warranty

Gravity Grabber® ("Gravity Grabber," "we," "us," or "our") warrants to the original purchaser that the Gravity Grabber product ("Product") will be free from defects in materials and workmanship under normal residential use for the lifetime of the Product while owned by the original purchaser.

This Limited Lifetime Warranty is provided subject to the terms, conditions, limitations, and exclusions described below.

This warranty is intended to provide protection against manufacturing defects. It is not a guarantee that the Product will never experience wear, cosmetic changes, or damage, or that the Product is suitable for every installation, environment, load, or use.

2. Who Is Covered

This warranty applies only to the original purchaser of a new, genuine Gravity Grabber Product purchased from Gravity Grabber or an authorized Gravity Grabber retailer or distributor.

The warranty is non-transferable and does not automatically pass to a subsequent owner if the Product is sold, given away, or otherwise transferred.

Products purchased used, secondhand, through unauthorized sellers, or through sources that are not authorized by Gravity Grabber may not be eligible for warranty service.

3. What Is Covered

Subject to the exclusions in this warranty, Gravity Grabber will, at its option, repair or replace a Product or component that Gravity Grabber determines to contain a defect in materials or workmanship.

Examples of potentially covered defects include:

• Manufacturing defects in structural components;
• Defective hardware supplied by Gravity Grabber;
• Cracks, breaks, or failures resulting from a manufacturing defect;
• Defective mechanical components or mechanisms;
• Premature failure of a component caused by a manufacturing or assembly defect; and
• Other defects that are reasonably attributable to materials or workmanship at the time the Product was manufactured.

A Product does not have to be completely unusable for a defect to qualify for warranty consideration.

Gravity Grabber may request photographs, video, measurements, installation information, or other reasonable information to determine whether a reported problem is covered.

4. Intended Use

The Product is designed for the storage of skis, snowboards, and/or other equipment specifically identified by Gravity Grabber for the applicable Product model.

The Product must be installed, loaded, operated, and maintained in accordance with the applicable Gravity Grabber instructions, weight limits, mounting requirements, and other published specifications.

The Product's warranty does not expand the Product's intended use or rated capacity.

Customers are responsible for determining that the installation surface and structure are suitable for supporting the Product and the intended load.

5. Installation and Mounting

Because installation conditions vary, Gravity Grabber does not warrant the structural integrity of the wall, ceiling, framing, studs, masonry, fasteners not supplied by Gravity Grabber, or other structure to which the Product is attached.

The customer is responsible for:

• Selecting an appropriate mounting location;
• Confirming that the mounting surface and underlying structure are suitable;
• Using appropriate mounting hardware for the particular installation when hardware is not supplied by Gravity Grabber;
• Following all installation instructions;
• Confirming that the Product is securely mounted before use; and
• Staying within the Product's published weight and use limitations.

A failure caused by an unsuitable mounting surface, inadequate structural support, improper fasteners, improper installation, or failure of the mounting structure is not considered a manufacturing defect in the Product.

6. What Is Not Covered

This Limited Lifetime Warranty does not cover damage, failure, or defects caused by:

A. Normal Wear and Tear

Normal wear, deterioration, or aging resulting from ordinary use is not covered.

This includes reasonable cosmetic changes, surface wear, fading, scratches, scuffs, minor discoloration, and deterioration of materials that naturally occurs over time.

B. Misuse or Abuse

The warranty does not cover damage resulting from:

• Abuse;
• Neglect;
• Improper use;
• Use outside the Product's intended purpose;
• Excessive or improper loading;
• Exceeding published weight limits;
• Impact or collision;
• Dropping the Product;
• Using the Product as a step, seat, handle, climbing aid, or support structure; or
• Any other use inconsistent with Gravity Grabber's published instructions.

C. Improper Installation

The warranty does not cover failures caused by improper installation, including installation into an unsuitable surface or structure, use of inappropriate fasteners, failure to properly tighten or secure hardware, or failure to follow installation instructions.

D. Unauthorized Modification

The warranty does not cover Products that have been altered, modified, repaired, drilled, cut, welded, repainted, disassembled, or otherwise changed in a manner that affects the Product or its performance, except where the modification or repair was expressly authorized in writing by Gravity Grabber.

E. Environmental Damage

The warranty does not cover damage caused by environmental or external conditions beyond the Product's intended operating environment, including, where applicable:

• Excessive moisture or prolonged water exposure;
• Flooding;
• Fire;
• Extreme heat;
• Extreme cold;
• Corrosive chemicals;
• Salt or corrosive environments;
• Acts of nature; or
• Other environmental conditions not contemplated by the Product's intended use.

F. Accidents and External Causes

The warranty does not cover damage caused by accidents, vandalism, theft, transportation after delivery, impact from vehicles or equipment, falling objects, or other external events not caused by a defect in the Product.

G. Other Products or Property

This warranty covers the Gravity Grabber Product itself. It does not cover damage to skis, snowboards, bicycles, equipment, vehicles, walls, ceilings, flooring, buildings, or other property resulting from installation, use, failure, or removal of the Product.

H. Commercial or Non-Residential Use

Unless expressly stated otherwise for a particular Product, this warranty applies to normal residential consumer use.

Use in commercial facilities, rental operations, retail locations, resorts, schools, gyms, clubs, warehouses, or other commercial or institutional environments is not covered unless Gravity Grabber has expressly provided commercial warranty coverage in writing.

7. Proof of Purchase

To obtain warranty service, the customer must provide reasonable proof of purchase showing that the Product was purchased new from Gravity Grabber or an authorized seller.

Acceptable proof may include:

• An original sales receipt;
• An order confirmation;
• An invoice;
• A retailer receipt;
• A valid order number; or
• Other documentation reasonably sufficient to establish the date and source of purchase.

Warranty registration is not required to obtain coverage under this Limited Lifetime Warranty.

Gravity Grabber may request additional information reasonably necessary to verify the Product, purchaser, purchase source, or warranty claim.

If reasonable proof of purchase cannot be provided, Gravity Grabber may, at its discretion, determine whether the Product is eligible for warranty consideration based on other available evidence.

8. How to Make a Warranty Claim

To initiate a warranty claim, contact Gravity Grabber through:

Website: gravitygrabber.com

Email: customerservice@gravitygrabber.com

Mail: Roosht Inc. (DBA Gravity Grabber), 1189 W 1700 N, BLDG B, Logan, UT 84321

The customer should provide:

1. Name and contact information;
2. Proof of purchase;
3. Product name and model, if available;
4. Approximate date of purchase;
5. Description of the problem;
6. Photographs or video showing the issue when reasonably requested; and
7. Information about installation and use when reasonably necessary to evaluate the claim.

Gravity Grabber may first attempt to diagnose and resolve a problem remotely. Customers should not return a Product unless Gravity Grabber provides return instructions or authorization.

9. Repair or Replacement

If Gravity Grabber determines that a Product or component is covered by this warranty, Gravity Grabber may, at its option:

• Repair the defective Product;
• Provide replacement parts;
• Provide a replacement Product or component; or
• Provide another reasonable warranty remedy permitted by applicable law.

Gravity Grabber will determine whether repair or replacement is the most appropriate remedy based on the nature of the defect, availability of parts, product availability, and other reasonable considerations.

A replacement Product or component may be new, refurbished, remanufactured, or functionally equivalent, to the extent permitted by applicable law.

If the exact Product or component is no longer manufactured or available, Gravity Grabber may provide a comparable current Product or component.

A replacement does not restart or extend the original warranty period. The replacement remains covered only for the remainder of the original warranty period, except where applicable law requires otherwise.

10. Shipping and Warranty Costs

For an approved warranty claim, Gravity Grabber will provide the remedy described above at no charge for the covered repair or replacement itself.

Gravity Grabber may require the customer to return the defective Product or component for inspection before providing a replacement when reasonably necessary.

Gravity Grabber will provide reasonable instructions regarding any return shipment.

Unless otherwise required by applicable law or expressly agreed by Gravity Grabber, this warranty does not cover costs associated with:

• Removing an installed Product;
• Reinstalling a Product;
• Modifying a wall, ceiling, vehicle, building, or other structure;
• Repairing the mounting surface or structure;
• Installation labor;
• Professional installation;
• Disposal of the defective Product; or
• Other incidental installation or removal expenses.

11. Inspection and Determination of Coverage

Gravity Grabber reserves the right to inspect a Product or request reasonable evidence before determining whether a warranty claim is covered.

If inspection establishes that the Product has a covered defect, Gravity Grabber will provide the applicable warranty remedy.

If inspection establishes that the claimed problem is not covered, Gravity Grabber will notify the customer of the reason for the denial.

Gravity Grabber will not deny a claim solely because the customer used a third-party part or service unless Gravity Grabber can establish that the third-party part or service caused the damage or defect for which warranty coverage is being requested.

12. Warranty Period

This Limited Lifetime Warranty begins on the date of the original purchase and continues for as long as the original purchaser owns the Product, subject to the terms and exclusions of this warranty.

The warranty does not extend to a subsequent owner following a transfer of ownership.

13. No Need to Register

Warranty registration is not required for coverage.

Customers may voluntarily register their Product if Gravity Grabber offers a registration program, but failure to register will not by itself invalidate this warranty.

14. Limitations of Liability

To the extent permitted by applicable law, Gravity Grabber's responsibility under this warranty is limited to the repair or replacement remedies expressly described above.

Gravity Grabber will not be responsible for damages that are not directly attributable to a covered defect in the Product.

Nothing in this warranty is intended to exclude, restrict, or limit any rights or remedies that cannot lawfully be excluded, restricted, or limited under applicable law.

15. Implied Warranties and State Law

THIS LIMITED WARRANTY IS PROVIDED IN ADDITION TO, AND NOT IN PLACE OF, ANY RIGHTS OR REMEDIES THAT MAY APPLY UNDER APPLICABLE LAW.

THE DURATION AND SCOPE OF ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE GOVERNED BY APPLICABLE LAW. TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES THAT MAY BE LIMITED IN DURATION ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY.

Some states, provinces, or jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to every customer.

16. Limitation of Incidental or Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GRAVITY GRABBER WILL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM A BREACH OF THIS WARRANTY OR FROM THE USE, INABILITY TO USE, OR FAILURE OF THE PRODUCT.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to every customer.

17. Consumer Rights

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state, province to province, or jurisdiction to jurisdiction.

Nothing in this warranty is intended to eliminate or restrict rights that cannot legally be waived or limited.

18. Changes to the Warranty

Gravity Grabber may update or modify the terms of its warranty for Products sold after the effective date of the revised warranty.

Any modification to the warranty will not retroactively reduce warranty rights that applied to a Product when it was purchased, except as otherwise permitted by applicable law.

19. Entire Warranty

This document contains the written Limited Lifetime Warranty applicable to the Product identified above, subject to applicable law.

No employee, retailer, distributor, or other person is authorized to expand, modify, or extend this warranty unless the change is made in writing and authorized by Gravity Grabber.

20. Contact Information

For warranty questions or to submit a claim:

Gravity Grabber®
Roosht Inc. (DBA Gravity Grabber)
1189 W 1700 N, BLDG B
Logan, UT 84321
gravitygrabber.com
customerservice@gravitygrabber.com