Need to make a return? No sweat.
We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
If you purchased return insurance, shipping back to Utah is free. Otherwise, you cover the cost.
To start a return, click here, and follow the instructions.
You can always contact us for any return question at customerservice@gravitygrabber.com.
Need to make a return? No sweat.
We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
If you purchased return insurance, shipping back to Utah is free. Otherwise, you cover the cost.
To start a return, click here, and follow the instructions.
You can always contact us for any return question at customerservice@gravitygrabber.com.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.
To submit an exchange request, enter our return portal and select the item you'd like to exchange for. Once the return is received, we will ship out the new item.
To submit an exchange request, enter our return portal and select the item you'd like to exchange for. Once the return is received, we will ship out the new item.
We will notify you once we’ve received and inspected your return. You’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
We will notify you once we’ve received and inspected your return. You’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.